“They want four minute songs
You need a four hour praise dance performed every morn”

-“Blessings” by Chance the Rapper ft Jamila Woods, Coloring Book.


About this Work

In November 2017, we were tasked with identifying, diagnosing, and reviving a dying retail brand.

Our Brand Manager and Strategists identified a number of struggling brands, but ultimately sighted La Z Boy for reasons that will become clear.

A retail revival is no small undertaking. It doesn’t happen with a few pithy lines dashed along the side of a highway. No amount of press-level activation can remedy an expired store-level experience. Comms solves alone can be lipstick on a pig.

This is an expensive, lengthy, and possibly impossible set of recommendations but I believe it shows a team’s worth of thought and execution and I’m proud to have been a small part of it.


TL;DR:

Here’s a total revival of La Z Boy’s retail experience:

 
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Strategy

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With this strategy and target in place, we looked to emerging trends in contemporary American culture for inspiration and discovered…

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Hygge became our guiding design principle and, with it, we approached a total visual and auditory rebrand:

 

Updated Logo and Brand Guide:

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Updated Brand-wide Tagline and Tone Manifesto:

 
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We then applied the revamped branding to the La Z Boy retail experience, which we divided into the following touchpoints:

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Pop Up placements and copy:

Spots: 

Preroll:

 
 

Radio:

 

Kick Back How-To Sample:

 
 

 
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Credits

Experience Designer: Coryn Bajema

Art Director: Lauren Wilson

Strategists: Alyson Gaiser, Melissa Jackson

Brand Manager: Emily Hudson